Support
How can we help?
Pick your app below, browse common questions, or write to us — we usually reply within two working days.
Contact us
Include the app name, your device and what happened. Screenshots help a lot.
hello@aus-labs.comWe never ask for your password.
FAQ
Purchases & accounts
How do I restore a purchase?
Open the app’s settings or paywall and tap “Restore purchases”, using the same App Store or Google Play account you bought with.
How do I get a refund?
Purchases are processed by Apple or Google, so refunds go through them: reportaproblem.apple.com for the App Store, or play.google.com/store/account for Google Play.
How do I cancel a subscription?
Manage or cancel in your App Store or Google Play account settings at least 24 hours before the current period ends.
How do I delete my account or data?
Goka AI: Settings › Profile › Delete My Account, or email us from the address you signed in with. Einbürgerungstest stores learning data only on your device — uninstalling the app removes it.